EN210905-HKU-CAES-Annual-Report_2021-22-V03-0222

Total 67 one-to-one consultations Attendance rate Consultations 93.1% Total 225 Services Discussions 28 Consultations 130 Workshops 67 Attendance rate Consultations 95.6% Workshops 100% Discussions 87.5% Discussions 94 Consultations 462 Workshops 169 Total 725 Services Attendance rate Consultations 95.6% Workshops 96.5% Discussions 100% Workshops 401 Consultations 1,308 Total 1,709 Services Attendance rate Consultations 94.8% Workshops 93.9% CAES Communication Support Services (CSS) offers a variety of one-to-one consultations, workshops and discussions to help UGC-funded students succeed atHKU, and tosupport their development as communicatorsbeyond theuniversity. In the 2020-2021 academic year, CSS delivered all services on Zoom due to social distancing requirements. The use of CSS services is self-directed and voluntary, and all quality assurance/student evaluation is conducted based on the uptake of services offered. Quality assurance data presented in this section is provided by the CAES IT Team and processed by the CAES Teaching and Learning Committee. In the first semester, a team of six full-time Communication Advisors (CAs), six full-time CAES teachers and 45 part-time Peer Consultants delivered one-to-one and group activity support for digital/visual projects, general language advising, speaking, and writing over Zoom. The standard length for all consultations was 30 minutes and students were able to upload their work prior to booked sessions for Consultants’ review. SEMESTER 1 OUT-OF-CLASS COMMUNICATION SUPPORT CAES WORK CAES WORK 11 10